Careers

Learn More About Working at IMS

Why IMS

Who We Are

Investor Management Services (IMS) is a well-funded, product & customer focused start-up located in Charlotte & Raleigh, NC. Our platform was launched in 2015 in response to an obvious void that was causing inefficiencies for private equity Commercial Real Estate (CRE) firms, and we have now become one of the leading investor management platforms in the CRE industry. Born out of a 20+ years of real estate experience, our technology is designed to solve core business pains of real estate investment professionals. IMS provides CRE investment sponsors a platform to manage investors and investments, analyze their investment portfolio in real-time, store and disseminate documents, and drive investor connection & transparency.

Why IMS

At IMS we OWN IT! Our core values drive our success as an organization, and we look for teammates who want be a part of growing a game-changing business that’s disrupting the Fintech space. Each day offers new opportunities to excel or take on new challenges, innovation is at the heart of what we do, and we have a passionate, driven team of people who want to make a difference.

IMS is committed to creating and harnessing the power of a world-class team to fuel our company’s hyper-growth. We have a brand new headquarters in Charlotte’s urban core, kegs of beer from local craft brewers, and an on-site gym that offers group workout classes. We love to work hard and play hard and believe that every workplace needs to have a little fun (scooters in the office anyone?)! We’re building a culture that enables each teammate to thrive, both inside and outside of our doors, and we believe that a highly engaged workforce is the key driver to creating a world-class business.

 

Why Join a Growth-Stage SaaS Company?

IMS provides a unique experience to every teammate who joins our team. At IMS, you are never just a number. In fact, people are our number one asset. Our success is based on the expertise, passion, and talent that each teammate brings to our organization, and each person adds their own fingerprint to shape the success of our product and service. IMS is a dynamic company filled with intelligent people, but it’s the spirit of collaboration and innovation that makes this place brilliant. You can feel the energy of teamwork the minute you walk into the office, and it’s easy to tell you’re a part of something much bigger than just a job.

Because we’re small and growing, you get more opportunities to influence and shape the direction of the company, you get exposure and access to senior leadership, and we don’t just teach you a job -- we help make you an expert in the SaaS industry. We are a team of people who aren’t defined by our jobs but who bring our unique talents, strengths, and enthusiasm to define the job that we do and the company that we want to be.

 

Awards!

2018 triangle business journal best places to work

Timeline

  2015  

  • Investor Management Services, LLC launched

  2016  

  • Received the NREI/IMN 2016 CRE Award for Most Innovative Back Office Technology
  • Hit milestone of 100 clients

  2017  

  • Chris Atkinson joins IMS as CEO
  • Opened satellite office in Cary, North Carolina
  • Hit milestone of 250 clients
  • Released industry’s first real estate investor mobile application

  2018  

  • Launched partnership strategy, with industry leaders including RealCrowd
  • Named 2018 Best Place to Work by Triangle Business Journal, 2018 Best Place to Work by Charlotte Business Journal, and 2018 Top Place to Work by The Charlotte Observer
  • Hit milestone of 400 clients

 2019 

  • Relocated to new headquarters in Lower South End, Charlotte

Our Teams

Open Positions

Customer Success Director of Implementation 

Functions

  • Support the onboarding process for new IMS customers coming onto the IMS platform post-sale
  • Drive customer adoption and engagement of the IMS Platform
  • Ensure customers receive the highest possible levels of satisfaction with the IMS service and platform

Want to learn more about the hiring process and what to expect when you apply for a position at IMS?

Step 1: Application

Explore the different positions we have available and identify which one(s) most closely aligns with our job requirements, skills, and experience.

Step 2: Assessment

Take a 5-minute survey to help us understood your personality, work ethic, values, and potential contribution to our culture.

Step 3: Review

The hiring manager will evaluate your resume and assessment and analyze how you would fit into the company for the role you chose or maybe even another position in the company!

Step 4: Interview

Steps will vary based on the team you are interviewing with but typically include a phone screen with the hiring manager, an on-site visit with prospective team members, and potentially a technical screening or presentation.

Step 5: Offer

If you are selected as a good fit for the team and culture and the timing is right, the hiring manager will send you an offer! Yay!

Step 6: Onboarding

From Day 1, you will be enrolled in a cross-functional onboarding program that will help you learn all about the IMS Platform, the commercial real estate industry, and how our company works and plays.

  See what our employees are saying about us on Glassdoor!

Our Culture

Rewards & Recognition

We strive to reward our best. We want to ensure that the teammates who contribute highly to the business are rewarded & recognized for their great work. We believe both of these elements are truly the fuel that flames our fire.

An Engaging Experience

We believe it’s a lot easier to come to work every day when you work with a group of people you appreciate & feel connected with. We work intentionally to create a team and a culture here that models the one team mentality, and we love it when we see teammates go above and beyond for each other. At IMS we know it’s not the individual that makes us successful, but rather how we all use our strengths together that matters the most.

Helping You Thrive

At IMS we believe that if you are not your best self, you’ll never be able to give us your best work. We know our diverse workforce of teammates is what makes this organization prosper, and we value programs that help our employees thrive, both inside and outside of work.

Want to learn more about the benefits of belonging at IMS?

  • Self-Managed PTO
  • Paid Maternity & Paternity Leave
  • 30 day personal leave options
  • Flexible, results-focused work environment
  • Wellness initiatives
  • Onsite gym and fitness classes
  • Daily team walks
  • Philanthropic Opportunities
  • Employee Stock Options
  • Company lunches, a kitchen full of healthy snacks, and local craft beer
  • Quarterly initiatives designed to connect teammates & build collaboration
  • Three tiers of healthcare plans to choose from
  • Company covers 60 - 85% of healthcare costs
  • Safe Harbor 401K plan with competitive employee match
  • Dental & Vision Insurance
  • Company paid Life Insurance
  • Company paid Short & Long Term Disability
  • Free Employee Assistance Program
  • Medical & Dependent Care Flexible Spending Accounts
  • “Learning @ IMS” Career Development & Learning sessions
  • Leadership Coaching Cafes
  • Educational Conferences
  • Industry Events
  • Opportunities to connect with Senior Leaders
  • Guest Speaker programs
  • Formalized Career Paths
  • Community Ambassador Recruitment Program
  • Shout-Out & OwnIt Recognition programs
  • Quarterly all team Business Reviews & Monthly all team Financial reviews
  • Hackathons & Innovation events

Come Meet the Team!

  Event    Dates    Location  
Spring Job & Internship Expo2/21/2019UNC Chapel Hill
Spring Career & Internship Fair2/22/2019UNC Charlotte
Internship & Job Fair3/20/2019ASU
IMS Open House5/21/2019IMS HQ
Poole College of Management Career & Internship Fair9/27/2019NCSU
Career FairTBDUNC Charlotte
Career FairTBDClemson

 

 

 

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